Help Center

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Getting started

What happens after checkout Choosing your web address Your first hour: good opening requests

Your engineer & the Flight Deck

What your engineer can (and can't) do How to ask for what you want The monthly engineering allowance "Engineer resting" — what it means

Domains & addresses

Connecting a domain you already own The .com included with annual plans Free subdomain addresses

Plans & billing

Plans and prices, plainly Canceling, pausing, or just going quiet Refunds and the first 14 days Moving to a bigger plan

Your data & leaving

Exporting your whole project Who owns what Passwords and account security

The Machine & troubleshooting

The Machine (free demo): what to expect Something on my site looks broken Is my site down?

Ask the ground crew

Type a question in plain English — answers come from these docs, with links to the source. For anything about your specific account, email hello@onesmallprompt.com.

Automated answer from the documentation — it can't see your account, and if it isn't sure it will say so.